What YOU need to do.
Send a termination notice in writing to your current provider.
For your convenience we have already prepared for you such a
letter which you can download below (Form-PCS-Termination-Letter).
You must 'unlock' the domain you wish to transfer to us
(only if necessary, depends on your current provider).
Provide us with the domain authorization key (Auth-Code) which you
can obtain from your current provider, mostly over the web administration facility.
If you decide to go for our free of charge extended provider change service (PCSE),
you need to complete the form 'Form-PCSE-Extended' and return it to us by fax.
What WE do for you.
We file your personal details as new client to our records.
Depending on the order details we have received from you,
we setup your hosting tariff completely ready for use and pass all
relevant personal access details to you by eMail.
As soon we have received the domain authorisation code we
will initiate the transfer to us. Note: In order to ensure
a smooth provider change process, we do only start the transfer
when everything on our site is ready for use. Thus, it is quite
unlikely that your web site will become unavailable for a certain time.
In case your current provider refuses to release your domain for a transfer to us
we will contact him in order to make our feelings very clear.
If you benefit from our extended provider change service we will take care of your
entire web site files, databases and mailboxes to have them transferred to our systems.